Frequently Asked Questions
Find answers about products, orders, subscriptions and professional services.
Product Authenticity
Purchase directly or from an authorized retailer to help ensure authenticity and proper formula storage.
Product Layering
Apply products from thinnest to thickest texture and finish every morning with sunscreen.
Subscriptions
Eligible subscriptions can be adjusted, skipped or canceled according to the terms shown in your account.
Need More Help?
Use Live Chat, contact customer care, or find an authorized SkinCeuticals professional for personalized guidance.